CMA offers educational and training materials for each program that a company can use to deliver on its own in the future.  These materials can be tailored to meet the specific needs of a company, thereby maximizing their effectiveness.  Presentations, Facilitator Guides, Simulations, and other support materials are included.  Most often a company will want such materials as part of a Train-the-Trainer program.  Together, the materials and Train-the-Trainer programs insure a company's self sufficiency in its business improvement effort.  A list of modules is provided below.  Thumbnail photos are provided for several.   

 

Principles of Lean Enterprise: an Overview with Simulation

(Includes an interactive manufacturing simulation)

 

Lean Tools for the Office: an Overview with Simulation

(Includes an interactive office & service simulation)

(Photo of contents below)

 

 

Lean Healthcare: an Overview with Simulation

(Includes an interactive healthcare simulation)

 

The Complete Lean Enterprise: Value Stream Mapping for Office & Services

(Dual purpose module for classroom using a case study, as well as practical application)

 

Lean Leadership

(Application based module for anyone in a leadership position from Supervisor to the CEO)

(Photo of contents below)

 

 

 

Workplace Organization and Standardization

(Dual purpose module for classroom, as well as practical application)

 

Pull / Kanban

(Dual purpose module for classroom with manufacturing and purchasing exercises, as well as practical application)

 

Quick Changeover

(Dual purpose module for classroom, as well as practical application.  Includes a videotape on the subject)

 

Continuous Flow Manufacturing

(Dual purpose module for classroom using a simulation, as well as practical application)

 

Total Productive Maintenance

(Dual purpose module for classroom, as well as practical application.  Includes a “TPM Starter Kit”)

 

Continuous Process Improvement

(A 7-step problem solving approach using basic quality tools.  Dual purpose module for classroom using generic exercises, as well as practical application)

(Photo of contents below)

 

 

Advanced Quality Management Tools

(A 7-step problem solving approach using statistical based quality tools.  Dual purpose module for classroom using generic exercises, as well as practical application)

 

Value Stream Mapping for Lean Development

(Dual purpose module for classroom using a case study, or practical application)

(Photo of contents below)

 

 

Concepts and Tools for Lean Development

(Classroom based module with interactive exercise)

 

Creating the Lean Office

(Application based module used to facilitate office kaizen events)

 

 

Contact us for more information on any module, or how they can be combined to form a comprehensive program to develop the internal capability in your organization.  Samples of the participant handouts can be ordered from our partner Visual Solutions Resource.

 

 

Also available from Productivity Press are the following books:

 

 

 “Lean Office and Service Simplified:

The Definitive How-to Guide”

 

A detailed guide to the application of lean concepts to office and services.  Chapters include: Standard Work, Organizing by Value Stream, Creating Flow, Level Pull, Visual Management, and Leading the Lean Office.  No other book on the subject breaks these key concepts down into easy to understand and easy to apply terms.

"Value Stream Mapping for Lean Development -

a How-to Guide to Streamlining Time to Market"

 

"Savvy business people know that time to market can mean the difference between being one more little fish or the big fish in the pond full of competitors.  Crafted by Drew Locher, one of the world's most respected consultants on lean, this work presents a methodology that is appropriate for any organization, whether it is service or product oriented."

 

"The Complete Lean Enterprise

Value Stream Mapping for Administrative and Office Processes"

 

"An alternate title for this book could be Waste in the Office: The Final Lean Frontier. Beau Keyte and Drew Locher have accomplished an ambitious task - one that can benefit anyone concerned with creating maximum value for customers.....You can find no two more experienced guides for this journey than the well-traveled Beau and Drew."

 

From the book foreword written by: 

- John Shook, Co-Author "Learning to See"

- Dan Jones, Co-Author "Lean Thinking"