Change Management Associates offers a full range of Operational Excellence and Business Improvement services.  Since 1990, CMA has developed and delivered programs to enhance the skills and knowledge of organizations in the general subject of Operational Excellence.  A specific list of services is provided below.  You can click on any subject to find more detailed descriptions of available services. 

 

·                     World Class / Lean Enterprise

 - Strategic Planning/Policy Deployment

 - Lean Manufacturing

 - Value Stream Mapping

 - Lean Office

 - Continuous Flow Manufacturing

 - Quick Changeover / Setup Reduction

 - Pull/Kanban Material Systems

 - 5S / Workplace Organization

 - Kaizen Facilitation

 - Lean Product Development

 - Total Productive Maintenance (TPM)

 - A3 Problem Solving

 - Visual Management Systems

·                     Quality Management

 - Continuous Process Improvement / Basic Quality Tools

 - Advanced Quality Tools (SPC, DOE, QFD)

·                     Employee Involvement 

 - Change Management

 - Team Building / Team Based Organizations

 - Facilitative / Lean Leadership

 - Performance Evaluation and Compensation Systems

 - New Hire Process

·                     General 

 - Project Management

 - Customer and Employee Surveys

 - Organizational Assessments

Office Heijunka Board

Job Shop FIFO Lane

  Each program can be tailored to meet the unique needs of each organization. Various modules can be selected to form a comprehensive curriculum to support an overall Organizational Development plan. Each program has an "application based" element that supports the learning process, and ensures a maximum return on an organization’s skills enhancement investment. It is this "learn by doing and succeeding" approach that has provided significant benefits to organizations in all industries.

  Change Management Associates provides Train-the-Trainer services for all of the programs listed above.  CMA will closely facilitate the development of internal personnel in any subject area so that they can deliver educational and facilitative services on their own in the future.  CMA will transfer the requisite knowledge and skills via a carefully designed Train-the-Trainer program that includes application projects such as kaizen events, as well as one-on-one personal development.  In this way, companies can reduce the dependency on external resources to drive their business improvement efforts.